Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website, submit an enquiry, or book our services.

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Who We Are

This website is operated by Toby White Film.

If you have any questions about this privacy policy or how your data is handled, you can contact us at:

Email: tobywhitefilm@gmail.com

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What Information We Collect

We only collect information that is necessary to respond to enquiries and deliver our services. This may include:

• Your name

• Your email address

• Your phone number

• Wedding date and venue

• Any information you choose to include in your enquiry

• Technical information such as IP address, browser type, and pages visited (via cookies and analytics, where consent is given)

 

How We Collect Your Information

We collect personal information when you:

• Submit a contact or enquiry form on our website

• Contact us directly by email or message

• Book our services

• Browse our website (via cookies and analytics tools, subject to consent)

 

How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide quotes and booking information

• Deliver wedding videography services

• Communicate with you about your booking

• Improve our website and services

We do not sell your data or use it for unrelated marketing.

 

Legal Basis for Processing Your Data

Under UK GDPR, we process your personal data on the following legal bases:

• Consent – when you submit a contact or enquiry form

• Contract – where processing is necessary to provide our services

• Legitimate interest – to operate and improve our business in a reasonable and expected way

Submitting a contact form is taken as consent for us to process your data in order to respond to your enquiry.

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Contact Forms

When you submit a form on our website, the information you provide is used solely to respond to your enquiry and, if applicable, manage a booking.
Your details are not added to any marketing list unless you explicitly request this.

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How Long We Keep Your Data

We keep your information only for as long as necessary:

• Enquiry data: up to 24 months

• Client and booking data: retained for legal, tax, and contractual purposes

• Any optional marketing data: until you withdraw consent

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Sharing Your Information

We only share your data where necessary and with trusted third parties, such as:

• Accountants (for legal and tax obligations)

• Secure platforms used for contracts, invoicing, or file delivery

All third parties are required to handle your data securely and in line with GDPR.

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Cookies & Analytics

Our website uses cookies to help it function properly and to understand how visitors use the site.

• Essential cookies are required for the website to work

• Optional cookies, such as analytics, are only used if you give consent via the cookie banner

You can accept or decline optional cookies at any time through the cookie banner or your browser settings.

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Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your data (where legally possible)

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

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Data Security

We take reasonable steps to protect your personal data using secure systems and trusted platforms. While no system can be guaranteed to be completely secure, we take data protection seriously and work to keep your information safe.

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Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

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Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.